Jira Service Management

{"xsrfToken":"f26f4442-af9f-4a10-8e90-5e326fca966b_6a778469d084a614d9e2d64652b42a16167cea09_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Cashalo Privacy Portal","sharedPortalName":"Cashalo Privacy Portal","userInitialAnnouncementHeader":"Privacy Notice","userInitialAnnouncementMessageWiki":"This privacy notice is intended to provide you with the information required under the Philippines’ Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its corresponding implementing rules and procedures (“IRR”), and other issuances of the National Privacy Commission (“NPC”) (hereinafter, collectively referred to as the “DPA”), regarding how ORIENTE EXPRESS TECHSYSTEM CORPORATION (\"OETC\" or \"Cashalo\") processes your personal data and/or sensitive personal data you submit via this privacy portal (hereinafter, collectively referred to as “Personal Data”).\n(a) The Personal Information Controller (PIC) and the recipients of Personal Data\nOETC is an independent PIC of your Personal Data submitted via this portal. OETC’s registered address is at 19th Floor, Exxa Tower, Bridgetowne, C-5 Road, Barangay Ugong Norte, Quezon City. OETC’s Data Protection Officer can be reached out to using this privacy portal (preferred) or dpo@cashalo.com.\n(b) Personal Data collected You have control over the Personal Data you wish to submit via this privacy portal. In general, the bare minimum Personal Data we mandatorily require to address your privacy request is your mobile number used to register with Cashalo, e-mail address, the nature of you relationship with the relevant data controller, and a description of your privacy request. However, on a case-to-case basis, we may require you to provide a copy of your government-issued ID to allow us to verify your identity.\n(c) Purpose of collection of Personal Data and the applicable legal basis On the basis of our legal obligation under the DPA: • your email is used for the purpose communicating with you with respect to your privacy request and verification of your identity; • the nature of your relationship with the relevant controller is used for the purpose of addressing your privacy request and verification of your identity; and • the description of your privacy request is used for the purpose of your privacy request.\nWhen we require a copy of your government-issued ID, we will obtain your consent to process the same for purposes of verifying your identity.\n(d) Period of storage of your Personal Data Subject to exception under the DPA, your Personal Data will be stored for ten (10) years on the basis of our legitimate interest to evidence our compliance with our legal obligation under the DPA to properly and timely address your privacy request. Once your privacy request has been resolved, your Personal Data will be archived and will only be accessed in case the regulators demand evidence of the resolution of your privacy request.\n(e) Your data subject rights You have the following data subject rights under the DPA: • Right to be informed (Section 16(a) & 16(b), DPA) • Right of access (Section 16(c), DPA) • Right to rectification (Section 16(d), DPA) • Right to erasure or blocking (Section 16(e), DPA) • Right to damages (Section 16(f), DPA) • Right to data portability (Section 18, DPA) • Right to object (Section 34(b), IRR).","translations":{"en-US":{"helpCenterTitle":"Cashalo Privacy Portal","sharedPortalName":"Cashalo Privacy Portal","announcementHeader":"Privacy Notice","announcementMessage":"This privacy notice is intended to provide you with the information required under the Philippines’ Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its corresponding implementing rules and procedures (“IRR”), and other issuances of the National Privacy Commission (“NPC”) (hereinafter, collectively referred to as the “DPA”), regarding how ORIENTE EXPRESS TECHSYSTEM CORPORATION (\"OETC\" or \"Cashalo\") processes your personal data and/or sensitive personal data you submit via this privacy portal (hereinafter, collectively referred to as “Personal Data”).\n\n(a)\tThe Personal Information Controller (PIC) and the recipients of Personal Data\n\nOETC is an independent PIC of your Personal Data submitted via this portal. OETC’s registered address is at 19th Floor, Exxa Tower, Bridgetowne, C-5 Road, Barangay Ugong Norte, Quezon City. OETC’s Data Protection Officer can be reached out to using this privacy portal (preferred) or dpo@cashalo.com.\n\n(b)\tPersonal Data collected\nYou have control over the Personal Data you wish to submit via this privacy portal. In general, the bare minimum Personal Data we mandatorily require to address your privacy request is your mobile number used to register with Cashalo, e-mail address, the nature of you relationship with the relevant data controller, and a description of your privacy request. However, on a case-to-case basis, we may require you to provide a copy of your government-issued ID to allow us to verify your identity.\n\n(c)\tPurpose of collection of Personal Data and the applicable legal basis\nOn the basis of our legal obligation under the DPA:\n•\tyour email is used for the purpose communicating with you with respect to your privacy request and verification of your identity; \n•\tthe nature of your relationship with the relevant controller is used for the purpose of addressing your privacy request and verification of your identity; and\n•\tthe description of your privacy request is used for the purpose of your privacy request.\n\nWhen we require a copy of your government-issued ID, we will obtain your consent to process the same for purposes of verifying your identity.\n\n(d)\tPeriod of storage of your Personal Data\nSubject to exception under the DPA, your Personal Data will be stored for ten (10) years on the basis of our legitimate interest to evidence our compliance with our legal obligation under the DPA to properly and timely address your privacy request. Once your privacy request has been resolved, your Personal Data will be archived and will only be accessed in case the regulators demand evidence of the resolution of your privacy request. \n \n(e)\tYour data subject rights\nYou have the following data subject rights under the DPA: \n•\tRight to be informed (Section 16(a) & 16(b), DPA)\n•\tRight of access (Section 16(c), DPA) \n•\tRight to rectification (Section 16(d), DPA)\n•\tRight to erasure or blocking (Section 16(e), DPA)\n•\tRight to damages (Section 16(f), DPA)\n•\tRight to data portability (Section 18, DPA)\n•\tRight to object (Section 34(b), IRR).","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ac542168-f6cd-421e-8d58-352fec01a25b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTE2NTgzYS1jM2E3LTQzZWYtOGJmNy0xNTViNmM2MmNmZTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFjNTQyMTY4LWY2Y2QtNDIxZS04ZDU4LTM1MmZlYzAxYTI1YiI6WyJyZWFkIl19LCJleHAiOjE2ODU0NDgxODYsIm5iZiI6MTY4NTQ0NzU4Nn0.ADJs-lMUiORvEJjuIkY9NemWm6VUUq8WQHs8lco7FW8&client=9e16583a-c3a7-43ef-8bf7-155b6c62cfe9&height=300&mode=fit","bannerMediaApiFileId":"ac542168-f6cd-421e-8d58-352fec01a25b","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"Cashalo Privacy Portal","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"8","key":"rpc","name":"TPC/RPC","description":"Welcome! You can raise a request for TPC/RPC using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/8","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"5","key":"palpriv","name":"Cashalo","description":"You can raise a privacy request for Cashalo using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/5","isFeatured":true,"rank":0,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"9","key":"cmp","name":"Compliance (Internal Use)","description":"This channel is only for the use of Cashalo employees.","portalBaseUrl":"/servicedesk/customer/portal/9","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":3,"isPortalHidingEnabled":true}}